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Utilities Online Services
Click here to access Palm Bay Direct Utilities Online Services
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What are the benefits of online viewing?
Internet access improves customer service by giving you, the customer, online access to your account information any time of the day or night, seven days a week from the convenience of your home or office. Why call a customer service representative in order to answer your standard billing or inquiry issues? You can now access the following information whenever you want:
- Payment history - View your account's payment history, including pending payments.
- Customer account information - View your account information, including account status and balance, last bill sent, and last payment received.
- Consumption summary information - Display your account's consumption summary information for each meter, including last reading, average daily usage, and period usage.
- Consumption summary graphs - Generate your account's consumption graphs by period for the last three years.
- Customer billing history - View your account's service summary information, including the service status, and the average charge based on the previous 12 months.
- Service summary graphs - Display in graph format you account's last twelve billing amounts.
- Customer billing statement - View your account's customer billing statement that provides a detailed reading and charges for a specific bill.
You may contact a Customer Service Representative at (321) 952-3420 or
1-800-952-3420 for more information.
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